What You Need To Know About Digital Enablement For 2021

Feb 3, 2021

In today’s world, businesses are increasingly ditching what they’ve always known about relationships, processes and systems. In order to remain competitive and relevant, businesses are now embracing digital enablement to boost their innovation, agility and customer experience.

Digital Enablement

So, what exactly is digital enablement?

Digital enablement is basically about influencing the digital transformation journey of a company or organization by digitalizing their business platform. The purpose of this enablement is to achieve efficient business processes and deliver exceptional customer experience.

According to Wunderman Thompson, there are six phases of a digital enablement strategy:

  1. Technology adoption – Digital transformation in an organization begins with the adoption of new technology
  2. Onboarding – This is the process of orienting stakeholders to the new technology
  3. Operational alignment – This involves aligning technology, processes, systems and people to your overall goals and mission
  4. Training and support – ‘Hands-on’ workshops, drop-in clinics and in-person training sessions will accelerate the onboarding and upskilling of stakeholders
  5. Communication strategy – When implementing new technology, there needs to be standardized and clear communication channels for delivering messages
  6. Optimization and ROI – An effective digital enablement program will reduce the cost and time required to adopt a new technology. It will also minimize dependency on IT teams to handle business as usual (BAU) tasks

What to expect in 2021

Following COVID-19, organizations have been forced to adapt to a drastically changed business climate. This has been driven by three main factors:

  • Growth in contactless engagement
  • A shift to remote working
  • A need for advanced software to help navigate a future that is uncertain

Here are five digital enablement trends to expect in 2021:

  1. A shift to contactless solutions – There will be an increasing shift to digital technologies that minimize the need for physical contact
  2. Switch to virtual interaction – Since COVID-19, the number of US employees working from home has increased drastically. To manage a remote workforce, organizations will have to expand and their video conferencing capabilities
  3. Digital communication network upgrades – With the increasing demand for digital services, there will be an expansion of 5G cellular services that can meet the demand for high-volume, high-speed data communication
  4. Investment in scenario planning – More organizations will invest in post-COVID scenario planning software that will provide alternative scenarios about an uncertain future
  5. Greater investment in cloud technologies – The cloud offers unmatched scalability and agility, allowing companies to respond fast to new challenges and opportunities

Conclusion

The implementation of a successful digital enablement strategy requires skilled personnel. Established in 1999, Tech One specializes in providing skilled IT experts to guide and support organizations through the challenges of modern-day business.

View Open Jobs Here: Careers | Learn About TAP: Technology Apprenticeship Program |

Email Us: Contact@techoneit.com | Call Us: 480-449-3333

Recent Articles

How To Write A Technology Apprenticeship Resume How To Write A Technology Apprenticeship Resume Writing a resume is not easy. A technology apprenticeship resume is not your normal resume. Here's what's needed and what should be left out.
June 11, 2021
Tech One Blog- apprentice resumes - featured READ MORE
Tech One IT Hires Joe Mattuch Tech One IT Hires Joe Mattuch Tech One IT announced today that Joe Mattuch will be joining the team. He will serve as the company’s Director of Arizona Operations.
June 1, 2021
Tech One IT Hires Joe Mattuch READ MORE
5 Reasons To Start A Technology Apprenticeship Program At Your Business 5 Reasons To Start A Technology Apprenticeship Program At Your Business The technology apprenticeship is the best way to create the perfect employee. Learn why you should consider an apprenticeship program.
May 12, 2021
technology apprenticeship program - featured READ MORE
Where Do We Stand With Self-Driving Vehicles? Where Do We Stand With Self-Driving Vehicles? Self-driving cars have been the talk of the town since the Jetsons left earth. So, are they coming and should we be worried?
May 5, 2021
Tech One - Self-driving cars (2) READ MORE
How To Become a T-Shaped Employee How To Become a T-Shaped Employee To get hired by the company of your dreams, whether it's a technology firm or the IT division of a larger organization, you'll probably be assessed against the T-Shaped model. So, it's essential to understand the methodology and learn how to showcase yourself as a strong candidate.
April 27, 2021
T-Shaped Employee READ MORE