Reference # 19-00723 Title Quality Assurance Analyst (Manaul Testing/ Software Validation/ Agile)
Location Phoenix, ARIZONA
Position Type Direct Placement
Experience Level Direct Placement
Start Date / End Date 01-11-2019 --- 30-11--0001
Description
Purpose of the Job
Responsible for designing and performing tests on computer applications/systems to validate operations meet the customer stories/requirements. Designs and initiates tests, analyzes results, identifies issues, and validates solutions to technical problems
 
Essential Job Functions And Responsibilities
Level 1
Entry-level role; Performs job functions under close supervision or peer review
  • Develop basic test plans, test cases, and test data
  • Process test files and analyze test results
  • Perform day to day execution of test or regression cases/scripts; document results, log and retest defects.
  • Develop, review, load and maintain test plans, test cases/scripts and test directories within test tool.
  • Perform test execution and defect reporting utilizing testing tools.
  • Assist with root cause analysis and triage of key/critical defects for quick turn-around.
  • Monitor and track traceability of business requirements/stories to tests executed.
  • Participate in defect review meetings to explain and/or demonstrate defects.
  • Participate in show and tell meetings to explain and/or demonstrate repaired defect or new features.
  • Create project reports for test executed and defects discovered
  • Analyze, track, report, test and help resolve basic reported production problems
  • Identify problems and make recommendations for improved procedures
Level 2
Performs job functions with general supervision and peer review
  • Design and execute test plans, test cases, and test data on more complex computer applications
  • Design, support, and maintain basic to intermediate test artifacts and data
  • May develop and maintain basic SQL queries to test results, and to create mock up data for testing.
  • Participate or lead test related activities for small scoped projects
  • Using prioritized project requirements and/or story points estimate test development and execution time frames
Level 3
Performs job functions with moderate supervision
  • Design and execute test plans, test cases, and test data on moderately complex computer applications and systems
  • Design, support, and maintain moderately complex test artifacts, and data
  • Research, analyze, and test moderately complex production problems
  • Develop and maintain SQL queries to test results, and to create mock up data for testing.
  • Analyze and improve test related processes and test artifacts
  • Participate or lead test related activities for medium to large scoped projects
Level 4
Performs job functions with minimal supervision
  • Design and execute test plans, test cases, and test data on highly complex computer applications and systems
  • Design, support, and maintain highly complex test artifacts, and data
  • Research, analyze, and test highly complex production problems
  • Design, support, and improve quality processes and end to end test methods
  • Develop and maintain complex SQL queries to test results, and to create mock up data for testing.
  • Evaluate high-level project information and assess project components to forecast work effort required
  • Provide peer-level review and mentoring to levels 1 and 2
  • Participate and/or lead test related activities for large scoped projects
 
ALL LEVELS
  • Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels.
  • Stay current on new developments in technology-related industries
  • Participate in corporate quality programs
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Participate in on-call rotation
  • Perform all other duties as assigned
 
Employment Requirements
Required Work Experience
  • 1 year of experience in computer technology and/or information systems (All Levels)
  • 2 years of experience in computer technology and/or information systems (Levels 2 – 5)
Required Education
  • High-School Diploma or GED in general field of study (All Levels)
 
Preferred Work Experience
  • 1year of experience with business requirement/story based test design and/or test execution in support of production systems (Lev 1)
  • 1 year of experience in computer technology and/or information systems (All Levels)
  • 1 year of experience in test case development and test execution (All Levels)
  • 1 year of experience working in healthcare-related systems as a quality assurance analyst (All Levels)
  • 2 years of experience working in healthcare-related systems as a quality assurance analyst (Levels 2 - 5)
  • 3 years of experience in test case development and test execution (Levels 2 – 5)
  • 5 years of experience working in corporate enterprise level systems as a QA analyst, systems analyst, or programmer (Levels 3 - 5)
 
Preferred Education
  • Bachelor's Degree in Computer Science, Information Systems, Business, or related field (All Levels)
 
Required Job Skills (Applies To All Levels)
  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Intermediate PC proficiency
  • Intermediate proficiency in spreadsheet and word processing software
  • Intermediate knowledge of computer operating systems
  • Basic knowledge of test tools and test case management
  • Required Professional Competencies (Applies to All Levels)
  • Strong analytical skills to support independent and effective decisions
  • Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
  • Perserverance in the face of resistance or setbacks.
  • Effective interpersonal skills and ability to maintain positive working relationship with others.
  • Verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
  • Ability to write and present quality related documentation
  • Demonstrate the ability to stay current on global threats and vulnerabilities.
  • Experience working with developers and system analysts
  • Knowledge of business requirements/stories, test development and regression testing.
  • Maintain confidentiality and privacy
  • Analytical knowledge necessary to develop test cases based on available requirements, execute those tests and report results
 
Required Leadership Experience And Competencies
  • Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation. (Applies to Levels 2 - 5)
  • Build synergy with a diverse team in an ever changing environment. (Applies to Levels 4 - 5)
 
Preferred Job Skills (Applies To All Levels)
  • Knowledge of HIPAA regulations
  • Advanced proficiency in spreadsheet, database, and word processing software
  • Advanced knowledge of computer operating systems
  • Strong knowledge of test techniques and test data management.
  • Advanced knowledge of test case tools and test case management methods
 
Preferred Professional Competencies (Applies To All Levels)
  • Advanced quality assurance expertise
  • Impeccable testing skills
  • Solid technical ability and problem solving skills
  • knowledge of internal departments and operations
  • Preferred Leadership Experience and Competencies (Applies to Levels 4 - 5)
  • Ability to provide mentoring and peer review to junior team members
  • Ability to build lesson plans and deliver lessons to junior team members