Reference # 19-00609 Title Project Manager
Location Phoenix, ARIZONA
Position Type Contract
Experience Level Contract
Start Date / End Date 16-09-2019 --- 19-03-2021
Purpose of the Job
Leads corporate projects, which may cover multiple business areas and multiple systems. Provides support for various definitional portions of the project, including scope, business requirements, reporting and testing. Reports progress to the defined management team of the project as well as the direct line reporting. Contributes to the improvement of the Corporate Project Office team by participating in continuous improvement activities and leading through innovation.

Required Work Experience
" 8 years of experience in a professional environment leveraging computer technology and/or information systems and 3 years in project management

Required Education
" High-School Diploma or GED in general field of study

Preferred Work Experience
" 8 years of progressive experience coordinating and managing projects

Preferred Education
" Master's Degree in Business or Information Systems, or demonstrable finance & accounting

Preferred Certifications
" Agile Practitioner or Project Management Professional
" Lean Enterprise / Continuous Improvement Certification
" Six Sigma Green Belt or Black Belt

LEVEL 3 - GUIDE AND SHAPE: Performs job functions in a lead capacity with general management oversight
" Contribute to the further development & maturity of CPM process, tools, and methodology through innovation and continuous improvement.
" Provide input for team member performance reviews.
" Oversee development and implementation of Information Technology practices and policies
" Assist management in production support and project resource planning.
" Infuse projects with continuous improvement / lean /6 Sigma as appropriate
" Evaluate high-level project information and assess project components to forecast work effort required
" Ensure Service Level Agreements between department and operational or technical areas are met
" Provide peer-level review and mentoring to levels 1 and 2

LEAD shape and mentor: Performs job functions in a lead capacity with general management oversight and holds lead responsibilities
" Lead, instruct, direct and check the work of other team members.
" Provide input and participate in team member performance reviews
" Lead identification, design and implementation of improvements for the efficient and effective performance of the department.
" Assist Manager in the day-to-day operations of the department, as needed.
" Develop staff, including the development and maintenance of training materials for new and existing staff, establishing performance goals and regular follow-up with staff.
" Develop, improve and maintain an effective onboarding strategy for new project managers and coordinators.

Required Job Skills
" Intermediate PC proficiency
" Intermediate proficiency in spreadsheet, database, project management, and word processing software
" Advanced knowledge of project management principles, methodoogies, and implementation
" Intermediate knowledge of Microsoft Applications and Suites, Windows Server, and networking applications
" Strong understanding of systems best practices and quality improvement principles.

Required Professional Competencies
" Communication with multiple levels of management
" Effective risk and issue management
" Exposure to the health care or health insurance industry
" Strong analytical skills to support independent and effective decisions
" Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
" Perserverance in the face of resistance or setbacks.
" Creativity and innovative problem-solving abilities
" Effective interpersonal skills and ability to maintain positive working relationship with others.
" Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
" Systems research and analysis. Ability to write and present business documentation
" Experience working with and managing third parties
" Extensive experience and judgment necessary to plan and accomplish goals.
" Knowledge of business requirements development and user acceptance testing.
" Ability to maintain confidentiality and privacy
" Analytical knowledge to generate reports based on available data and make decisions based on reported data

Required Leadership Experience and Competencies
" Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.
" Build synergy with a diverse team in an ever changing environment.