Reference # 19-00553 Title IT Warehouse/Refresh Technician
Location Tempe, ARIZONA
Position Type Contract
Experience Level Contract
Start Date / End Date 26-08-2019 --- 26-10-2019
2-4 month contract, without temp-to-perm options. Repost of 63657 please only submit new resources. Reposting due to an additional need and not interested in resources previously submitted.

Day to Day:
Physical ability to lift 50 lbs. and crawl under desk
Outstanding communication and customer service skills
Experience Supporting Windows 10 Operating System
Understanding of all Microsoft Office products
Comfortable in Warehouse/Refresh Project Environment
Familiarity with Imaging Processes
Basic understanding of Domain Network
Basic computer system troubleshooting abilities
Able to provide customer support via phone and in-person
Ability to follow processes and instructions with limited supervision
Must be able to pass a background check
Must be licensed to drive and bonded.

Notes from manager:
This position is a very junior level position.
Agency is looking for someone with 1-2 years of experience in IT support
Looking for someone who they can train, and is willing to learn
Will accept someone who has tech support in the form of "best buy geek squad " or comparable
College degree not required
Local only - all work on site

Very collaborative, "whatever we have to do to get the job done " attitude
Team is filled with those who are tenured and have been at CLient for many, many years.
Everyone is there to help each other out, and the higher ups are not afraid to get down in the weeds to finish a project