Reference # 19-00546 Title IT - Accessible Content Coordinator
Location Phoenix, ARIZONA
Position Type Right to Hire
Experience Level Right to Hire
Start Date / End Date 19-08-2019 --- 19-02-2020
This position has potential to become an FTE position after 6 months. It is NOT guaranteed, but possible. All candidates submitted must be capable of conversion if it is offered. The State of AZ does not have the ability to sponsor visas at time of conversion

Job Summary
This contract position is responsible for ensuring all customers can access and utilize our services, documents, marketing materials, defining policies and guidelines for Valley Metro as well as collaborating with key stakeholders to meet WCAG standards, evaluating and providing accessible solutions for web based and mobile products to enhance the usability of agency content and educating and promoting the practice of building media/applications with accessibility in mind, as well as mentoring others in methods and techniques for addressing accessibility barriers. This position will ensure an accessible online user experience, while maintaining quality and branded content.

Major Responsibilities/Essential Functions
" Drive the development and implementation of accessibility features, requirements and guidelines in conjunction with the rest of the graphic design team as well as I.T., Accessible Transit Services department and development stakeholders.
" Working with the Graphics and Communications teams to write specs, user stories, alt tags and checklists. Other internal agency departments may also need support in these areas.
" Develop and manage the implementation plan, backlog and keep the team on critical path to ensure agency accessibility compliance. Work closely with developers and/or appropriate stakeholders to prioritize issues for remediation.
" Review existing user experiences, provide feedback on making them more compatible with assistive technologies, and lend design and technical expertise to the project teams.
" Perform regular accessibility audits of agency websites and web applications.
" Ensure enterprise and agency website, mobile applications, eLearning modules, documents, and videos comply with federal agency Section 508 and WCAG 2.0 requirements by checking accessible documents created by design team for quality assurance and/or creating accessible files to meet agency needs.
" Perform research on emerging technologies to support proof-of-concept (POC) capabilities and identify future solutions for the organization.
" Recommend Section 508 remediation solutions/improvements related to service offerings to enhance the usability of agency content.

" Strong knowledge of ADA, Section 504, and Section 508 legislation; accessibility guidelines, including WCAG, ATAG, UAAG, and WAI-ARIA; and UDL principles
" Knowledge of Architectural Barriers Act (ABA) and Americans with Disabilities Act (ADA)
" Knowledge of Sections 504 and 508 of the Rehabilitation Act of 1973.
" Knowledge of assistive computer technologies used by people with disabilities, including people who are blind or visually impaired, people who are deaf or hard of hearing, people with cognitive impairments, and people with other types of physical disabilities. Examples of assistive technology include JAWS, Windows Narrator, Voiceover, Google Talks Back, Dragon Naturally Speaking, Zoomtext, software for pointing devices, etc.)
" Knowledge of state and national standards and guidelines which apply to equal access to electronic media and/or technology and provision standards and web and mobile accessibility including WCAG 2.0 and WAI-ARIA guidelines.
" Knowledge of assistive technologies for varying disabilities and needs.

  • Advanced skills with MS Office Suite, Adobe Creative Cloud Suite, InDesign and other tools
  • Strong organizational and project management skills
  • Effective written and oral communication skills
  • Skill in web development and graphic design
  • Strong customer service, research and analytical skills
  • Skills in work management, multitasking and prioritizing, and decision-making skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint), Adobe Acrobat Professional, and Google

  • Ability to remediate documents in order to meet compliance standards
  • Ability to understand and support 508 Accessibility and Web Content Accessibility Guidelines(WCAG) issues sufficient to insure compliance to all federal statutes and guidance
  • Ability to take written material and effectively convert it to be accessible to all individuals with disabilities, including online documents such as PDF's, eBrochures and Word documents
  • Ability to form professional interpersonal relationships with all levels of the agency as well as being able to communicate with department leaders and staff members at all levels of the organization
  • Ability to understand and interpret section 508 and other accessibility standards to provide guidance related to accessibility

Selective Preferences
  • One to three years of experience working with assistive computer technologies such as JAWS and similar tools
  • Bachelor's Degree in technology, business or related field
  • Coursework in communications, marketing or public relations is preferred
  • Web Accessibility (WCAG 2.0 AA) training preferred
  • At least three years of web development and/or web design experience. Intermediate to expert knowledge of semantic HTML5, CSS3 and JavaScript
  • One year of experience converting print media into accessible formats
  • Two years of experience working on Section 508 compliance and accessibility