Reference # 19-00501 Title Program Specialist
Location Phoenix, ARIZONA
Position Type Contract
Experience Level Contract
Start Date / End Date 12-08-2019 --- 12-08-2020
Description
The scheduled hours will be:
Sunday: 6:00 p.m. - 4:30 a.m.
Monday: OFF
Tuesday: 6:00 p.m. - 4:30 a.m.
Wednesday: OFF
Thursday: OFF
Friday: 6:00 p.m. - 4:30 a.m.
Saturday: 6:00 p.m. - 4:30 a.m.

JOB SUMMARY
Our Client is currently seeking a Program Specialist. The individual in this position is responsible for the following:

" Conduct night time lottery draws and process the draw results
" Recognizing production problems, system messages and failures, and assisting in solutions
" Completing nightly production schedules, and balance reports
" Updating websites, emailing estimated jackpots for all online games, and assisting with stolen ticket hotline
" Back Office system files transferring tasks
" Conferring with Supervisor of Operations

KNOWLEDGE, SKILLS, & ABILITIES

The successful candidate will possess at least three years of database experience as a Computer Operator or Operations Analyst. You should be proficient in the use of Windows XP/Vista and Microsoft Office.

Additionally, the following knowledge, skills and abilities are sought:

Knowledge of:
" Analytical and technical skills required for working successfully with computer hardware and standard operating systems
" Back-office server applications, client/server applications, and internally developed custom applications
" Proficiency with Microsoft Office & G-Suite

Sills in:
" God oral and written communication
" Organization
" Problem-solving
" Mathematics with regard to balancing reports
" Reading and writing at a proficient level

Ability to:
" Work under pressure to meet critical deadlines
" Recognize and coordinate operations problems and develop solutions
" Determine successful completion of all job processes
" Clearly and concisely communicate issues to supervisor, on-call and vendor staff
" Follow written instructions and schedules
" Work night shifts and weekend shifts as required