Reference # 19-00398 Title Junior User Research
Location Walnut Creek,, CALIFORNIA
Position Type Contract
Experience Level Contract
Start Date / End Date 29-07-2019 --- 28-10-2019
Description
Duties: Looking for a Junior User Researcher who's primary role is interviewing customers and writing reports on findings/learning.
This person must be a true researcher (NOT a Designer)
Ideal candidate is a new college graduate that has had a prior job in this field.

Strong performer will be considered for hire!
  • Facilitates Interviews and has a neutral point of view
  • Learn current best practices of the Client IG's UX Org Designer-led User Research discipline and support the demand and cadence of these sessions
  • Adapt and innovate research practices to meet team needs under tight schedules
  • Plan and execute studies to learn user preferences, attitudes, behaviors, and feedback in collaboration with UX team, internal and external customers.
  • Write reports including findings and recommendations that drive user discovery and future design improvements.
  • Help drive the growth and culture of a growing user experience team
  • Support Principal User Researcher on all activities related to research.

Skills:
  • Interest in or be familiar with insurance, preference will be given to candidates who are open to continuous learning
  • Great communication skills. strong strategic thinker and on-your-feet problem solver
  • Ongoing, close collaboration with team members and can work positively under great pressure
  • Extremely comfortable with interviewing customers and moderating user-research sessions
  • Looking for a UX professsional with an un-biased approach to gain the most insight and help improve the experiences the UX team produces
Education:

  • Bachelor's Degree in user research, psychology or related field