Reference # 19-00373 Title Jira Admin
Location Glendale, ARIZONA
Position Type Contract
Experience Level Contract
Start Date / End Date 24-06-2019 --- 31-12-2019

Provide configuration and administrative support of self-hosted (server) and cloud JIRA and Confluence.
Create and copy projects.
Design and implement custom workflows, fields, permission schemes, post functions, etc.
Build filters, custom dashboards, and reports.
Coordinate and respond to support requests.
Manage and update software and licenses.
Install, configure, test, and manage plug-ins.
Troubleshoot and fix errors common to JIRA Applications and Application servers
Administer JIRA instances on a day to day basis
Manage user permissions to projects
Research and implement Atlassian best practices
Actively develop and improve JIRA skill set by keeping aware of JIRA industry trends, tools, and techniques
Train staff on JIRA/Confluence and navigating our projects and space
Basic understanding of agile project methodology including SCRUM and Kanban
Knowledge of other Atlassian products offered through Atlassian marketplace such as Bitbucket, Bamboo, Testrail, XRay


3+ years of hands-on experience managing JIRA & Confluence
Experience administering and customizing JIRA projects, experience performing migrations
Ability to create complex JIRA workflows including project workflows, security schemes, screen schemes, JIRA vocabulary, permission and notification schemes
Fluency in Confluence including security, spaces, basic design, integration with JIRA

Experience building, managing and enforcing standards.
Ability to effectively prioritize work, troubleshoots issues and completes tasks on time
Excellent collaboration and communication skills

Experience working on an Agile development team, Scrum preferred.
DevOps experience

Bachelor's Degree in Compputer Science, Info Tech, etc. or equivalent work experience.