Reference # 19-00030 Title Desktop Technician
Location Chandler, ARIZONA
Position Type Direct Placement
Experience Level Direct Placement
Start Date / End Date 11-01-2019 --- 30-11--0001
Great opportunity for someone with IT Servicedesk support experience. Client requires individuals with deep desktop support experience, rudimentary networking skills, and small server side experience. Any experience or interest in Cybersecurity is a plus! Client is growing company specialized in the support of sevices and products in the Cybersecurity realm providing lots of opportunity for personal and professional growth..

Work experience and/or credentials:
  • CompTIA A+ to demonstrate knowledge base and ability to "hit the ground running "
  • Microsoft Certified System Engineer (MCSE) also helpful
  • 1-3 years hands-on IT experience (can include internships or work/study)
  • Deep desktop support experience
  • Rudimentary networking skills
  • Server knowledge
  • Good communication skills
Job responsibilities:
  • Answer in-bound user calls for support
  • Perform any troubleshooting necessary to help resolve user issue and enter the user's problem into the company help desk ticketing/tracking system
  • Provisioning and deprovisioning hardware and software