Reference # 18-01777 Title IT Troubleshooter
Location Phoenix, ARIZONA
Position Type Contract
Experience Level Contract
Start Date / End Date 31-10-2018 --- 09-11-2018
Description
Position Description Persons with intermediate to advanced knowledge of and experience working with computer systems, specifically networking and connectivity issues, are needed to provide technical assistance in troubleshooting issues with computer equipment being used for voting in locations around Maricopa County. Equipment being used includes lap top computers, internet/mofi connections and desktop printers. Personal mobile phone (with ability to receive and send texts and phone calls), valid driver's license and reliable transportation are required.
Skills Required Intermediate to advanced knowledge of computer system networking and connectivity issues PLEASE READ ADDITONAL INFORMATION VERY IMPORTANT Personal mobile phone (with ability to receive and send texts and phone calls), valid driver's license and reliable transportation are required.
Skills Preferred We are willing to consider applicants that do not have formal training or job experience in computer systems if they have a high degree of computer system literacy and believe they are capable of quickly troubleshooting networking issues between lap tops, internet/mofi devices and desktop printers in a high pressure environment. PLEASE READ ADDITONAL INFORMATION VERY IMPORTANT
Experience Required Demonstrated experience with the technical components of home or business computer systems in a volunteer, hobby or professional capacity. PLEASE READ ADDITONAL INFORMATION VERY IMPORTANT
Experience Preferred PLEASE READ ADDITONAL INFORMATION VERY IMPORTANT : Training in and/or professional experience specifically working with business computer systems.
Education Required N/A
Education Preferred Technical or post-secondary training related to computer systems. We are willing to consider applicants that do not have formal training or job experience in computer systems if they have a high degree of computer system literacy and believe they are capable of quickly troubleshooting networking issues between lap tops, internet/mofi devices and desktop printers in a high pressure environment. Personal mobile phone (with ability to receive and send texts and phone calls), valid driver's license and reliable transportation are required.
Additional Information Schedule- (Assignment hours/schedule): Monday Saturday: Training: 1-2 hours between 10/31-11/4 (TBD 4-5 training session options to choose from) Monday, November 5: 7 a.m.-7 p.m. (may get done earlier depending on schedule) Tuesday, November 6: 5 a.m.-8 p.m. Thursday & Friday, November 8-9: 8:00am 7:00pm Location: - Full address of the location where the CLP will be assigned. Central Headquarters is located at 510 South 3rd Avenue, but staff will work out of 5 regional locations around Maricopa County. Staff will be dispatched from those locations to specific polling places that require technical assistance due to computer or equipment issues. Personal mobile phone (with ability to receive and send texts and phone calls), valid driver's license and reliable transportation are required.