Reference # 20-00047 Title Sr. Digital Analytics Analyst
Location Glendale, ARIZONA
Position Type Contract
Experience Level Contract
Start Date / End Date 03-02-2020 --- 31-07-2020
What you've done:
  • Performed research and elicited technical requirements for high to very high-complexity / substantial changes to capabilities.
  • Helped drive backlog grooming, building of acceptance criteria, spring planning events, and release planning events.
  • Drive and facilitate architecture and design meetings, grooming, and planning events.
  • Effectively manage priorities, deliverables and timelines with little need for escalation.
  • Develop and maintain strong working relationships and partnerships with key business systems stakeholders.
  • Support development and delivery of features, fixes and releases.
  • Communicate status and details of items to relevant stakeholders.
  • Perform impact analysis for proposed changes and/or incidents impacting systems and/or business processes and supports identification of interim procedures if required.
  • Researches and articulates expected behavior to stakeholders, peers and partners to facilitate incident management, feature development and/or process changes.
  • Create and/or maintain reference materials, communication content, product specifications/business rules, business process diagrams and similar artifacts.
  • Plan for and perform ad-hoc and structured testing activities as needed to support feature development, incident resolution, business inquiries and deployment activities.
  • Perform data extracts and data analysis and is able to write SQL scripts (including UPDATE, INSERT, DELETE) and analyze queries.
  • Act as SME to support business activities as needed.
  • Possess deep technical knowledge of one or more key aspects of assigned application(s) and broad technical knowledge of other aspects, including overall system landscape, interfacing applications and functional capabilities.
  • May craft and/or support creation of user stories and other artifacts to support delivery of a work item.
What you'll need to succeed:
  • Effective decision-making skills, even under pressure and while lacking all of the desired information detail.
  • Ability to communicate your ideas and solutions in simple language tailored to audience.
  • Ability to adapt quickly to changing priorities, assignments, and roles.
  • Experience working with applications in a hybrid environment of On-Premise, Cloud, and SaaS.
  • Experience with highly transactional account and payment related websites.
  • Experience supporting complex systems with significant integration points and external Third Party systems through APIs.
  • Ability to work within shifting priorities and tight timelines.
  • 5 or more years of analyst experience.
  • Experience performing impact analysis.
  • Experience working in an Agile environment.
Job Tasks and Description:
  • Receive/Solicit event and property tracking requests from business and product stakeholders
  • Information can be provided in the form of wireframes, screenshots, or descriptions of new functionality
  • Work with developers on implementation of requirements for event tracking plans
  • Validation in test environments, and occasionally during deployments
  • Work with product stakeholders to standardize reporting, create definitions, automate, provide more visibility for reporting, creation of JIRA intake process
  • Create hard reports and satisfy ad-hoc requests for Club, product, and event metrics for stakeholder analysis
  • Automating reports and creation of self-service reporting capability for ad-hoc requests across multiple platforms
  • Identity management in Segment and Mixpanel
  • Working to join the anonymous ID to the UserID in order to prevent double-counting
  • Query Splunk reports for specific customer issues (or anomalous events)
  • Build queries for dashboards in Databox, Tableau, MixPanel, Google Analytics, Microsoft Power BI
  • Create JQL reporting in Mixpanel for custom data requests.
  • Manage Amazon Redshift platform as the data repository for event tracking
  • Manage Snowflake platform as the data repository for event tracking
  • Responsible for SSO integration of all data and analytics platforms within Digital Hub
Tools/Languages/Platforms used:
  • GitHub, Segment, Jenkins, Mixpanel, Databox, Python, JQL (Mixpanel's Javascript Query Language), Confluence/Jira, Postman, PostgreSQL, Splunk, Amazon Redshift, Snowflake, Google Analytics, Microsoft Power BI and Tableau