Reference # 20-00044 Title Program Specialist
Location Phoenix, ARIZONA
Position Type Contract
Experience Level Contract
Start Date / End Date 17-02-2020 --- 16-02-2021
Description
We are seeking someone for the following hours:
FRIDAYS: 4:00 p.m. - 12:00 A.M.
SATURDAYS: 4:00 P.M. - 12:00 A.M.
SUNDAYS: 5:00 P.M. - 12:00 A.M.

JOB SUMMARY
Our Client is currently seeking a Program Specialist. The individual in this position is responsible for the following:

Conduct night time lottery draws and process the draw results
Recognizing production problems, system messages and failures, and assisting in solutions
Completing nightly production schedules, and balance reports
Updating websites, emailing estimated jackpots for all online games, and assisting with stolen ticket hotline
Back Office system files transferring tasks
Conferring with Supervisor of Operations

KNOWLEDGE, SKILLS, & ABILITIES
The successful candidate will possess at least three years of database experience as a Computer Operator or Operations Analyst. You should be proficient in the use of Windows XP/Vista and Microsoft Office. Lottery experience is a plus, but not required.

Additionally, the following knowledge, skills and abilities are sought:

Knowledge of:
Analytical and technical skills required for working successfully with computer hardware and standard operating systems
Back-office server applications, client/server applications, and internally developed custom applications
Proficiency with Microsoft Office & G-Suite
Sills in:
God oral and written communication
Organization
Problem-solving
Mathematics with regard to balancing reports
Reading and writing at a proficient level Ability to:
Work under pressure to meet critical deadlines
Recognize and coordinate operations problems and develop solutions
Determine successful completion of all job processes
Clearly and concisely communicate issues to supervisor, on-call and vendor staff
Follow written instructions and schedules
Work night shifts and weekend shifts as required